Principal product designer transforming complex B2B(2C) products and services into elegant solutions with strong user adoption and business impact.

Healthcare • 0–to–1 • Mobile/Service Design • B2B2C

Built the First Offering for a Care Platform for People with MS

Designed and launched the first offering for a startup, a hybrid mobile app and Multiple Sclerosis (MS) Nurse service. 92% retention rate with patients after 6 months. Finalist for Fast Company’s Innovation by Design.

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Data Storage • 0-to-1 • Platform Design • B2B

Unified Disparate SMB Products into an Enterprise Monitoring Platform

Crafted a unified platform vision that aligned multiple departments around an enterprise monitoring experience. Secured C-suite buy-in and funding for implementation of key features in a pilot, with customers voting 4.2/5 to keep the features.

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Healthcare • 0–to–1 • Information Design • B2B

Created and Tested the First Iteration of a Volumetric MRI Report in 6 weeks

Raced to design and test the report with neurologists. Confirmed it sped up review time while boosting confidence in treatment decisions. Synthesized insights and next steps to unlock the next phase.

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Human Resources • Service & Systems Design • B2B

Streamlined Payroll Processes for a Human Resource Platform

Envisioned a payroll experience for customers and internal employees to increase payroll efficiency for 350,000 worksite employees. Initiatives were funded by the CFO, which reduced the payroll timeline by 28%.

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